FV Appointment Setter (Work From Home)

Work From Home

Philippines

Posted 2 years ago

Overview

Responsible in doing pre-qualification call to customers via phone
Responsible for contacting leads over the telephone to generate appointments
Must maintain a high level of confidentiality in dealing with customer data. Handles customer escalations and difficult customer calls when needed
Utilizes good interpersonal skills, such as listening, clarifying, confirming, and tact and diplomacy with customers, consultants, technical staff and management
Handle issues and concerns ranging from general questions, payment schedules, payment transactions
May review tickets for potential issues to escalate to different group as needed
Adheres to all company policies, procedures and business ethics codes
Participates and contributes to the development of programs offered to clients, prospects and company employees

2-5 years of experience in customer service or appointment setting (preferred)
Strong understanding of customer and market dynamics and requirements
Excellent customer service skills, including positive phone demeanor
Communicates issues with the facts making reasonable suggestions and potential resolutions
You must be using a desktop computer
You must have a high-quality headset
Fast, reliable internet connection with speed at least 25Mbps (fiber connection)
Hardworking, flexible to changes and has a sense of urgency .
Initiative to succeed
Desire to help others
Quiet and undisturbed room to work

Salary: Php25,000.00 – Php100,000.00 per month

To apply: Please click this online application link and complete the form: https://bit.ly/3eXcohk to start with your application process then reach out to Khel via email: kheldelacruz@togetherlight.com

Job Category

Appointment Setter, Filipino Visa