Overview

An award-winning and established travel document processing company seeks new client document/petition coordinators to work in our office. We will train you how to do travel documents. You must have good learning and listening attitude, have excellent attention to details, be friendly and can speak/write/spell English perfectly.

The office is located in the Pearl of the Orient Tower in Ermita, and you would work in the office along with more than twenty other employees.

Our company expects that you will report to work on time, be fully honest with your manager, admit your mistakes and fix them, support other employees as a team, and provide excellent service to your clients by giving them your full attention.

• Job Types: Full-time, Permanent

Roles/Responsibilities

• Have primary responsibility over several simultaneous case files of client travel applications
• Communicate with clients, including providing appropriate forms by email and answering questions by phone
• Consolidate completed government forms and neatly compile files of confidential documents
• Coordinate with assistants for encoding of data, and communicate with clients to verify accuracy of encoded forms.
• Effectively communicate expectations and timelines regarding processing of US Government residential and non-residency visa applications
• Maintain files of supporting documents for later reference
• Provide completed files to management for final approval
• Assist walk-in and clients by phone, to reassure their fears and provide relevant guidance
• Reply to email inquiries and resolve issues with minimum supervision
• Other tasks as may be necessary in the operation of the office (government compliance matters, pick up parcels sent to Postal Office etc.)

Benefits Include

• Government-Mandated Benefits: SSS, PhilHealth, HDMF (PAG-IBIG)
• HMO upon regularization
• 13th-month pay
• 10-Day Vacation Leave Credits/year (Paid Leave) (Accrual)
• 5 Day Unpaid Leave Credits
• Perfect Attendance Bonus every 15th and end of the month: 500php per cut-off
• Transportation Allowance every 15th and end of the month: 500php per cut-off (complete office attendance)
• Fully-paid off-site team-building events
• Training opportunities
• Promotion and/or pay raise depending on performance
• Modern computer workstation
• Comfortable office space

Salary/Benefits

Salary: From Php22,500.00 per month

• Company Christmas gift
• Fully-paid off-site Company team-building/events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to a permanent employee

Supplemental Pay Types

• Anniversary bonus
• 13th-month pay
• Overtime pay

Work Schedule

• 8-hour shift
• Day shift
• Weekend Off

JOIN OUR TEAM & APPLY NOW!

To apply: Please click this online application link and complete the form: https://bit.ly/3rTmyFf  to start with your application process then reach out to Christian via Skype: live:.cid.1fd7d870d080dbe8.